Investor Charter.

Investor Charter – ShareMarketIdeas.co

Our Vision & Mission

Vision:
To empower investors to make confident, secure, and informed decisions in the financial markets.

Mission:
To support investors in selecting investment opportunities aligned with their goals, managing those choices effectively, and working toward long-term financial health.


Scope of Services

At ShareMarketIdeas.co, we uphold transparency, ethics, and professionalism in all our operations. Our services include:

  • Sharing research insights based on independent market analysis

  • Offering neutral, unbiased views on financial instruments

  • Providing clear recommendations with full disclosure of any financial interest

  • Using only publicly available data and market indicators

  • Conducting regular reviews and internal audits for quality assurance

  • Ensuring all advertisements follow ethical standards

  • Maintaining records of all client communications—including pre-subscription discussions


Our Commitment to Clients

During Onboarding

  • Clear explanation of services, terms, and conditions

  • Proper documentation for all paid subscriptions

Transparency & Disclosures

  • Sharing relevant and timely information for decision-making

  • Full disclosure of business practices and potential conflicts of interest

  • Clarifying if artificial intelligence or third-party tools are used

  • Openness in communication and reporting

Ethical & Fair Practices

  • Equal access to content for all clients

  • Securing research until its official release

  • Protecting personal information from misuse

  • Timely delivery of services and continued support

  • Warning clients about high-risk or complex services when applicable

  • Acting with integrity, respect, and professionalism at all times

  • Maintaining confidentiality, unless legally obligated or permitted by you


Grievance Redressal

Have a concern? We’re here to assist:

  • Reach out to our support team directly

  • We aim to resolve issues within 21 business days

  • If unresolved, you may escalate through trusted online dispute resolution platforms (conciliation or arbitration)

  • Written complaints can be addressed to:

Investor Support Team
ShareMarketIdeas.co
📞 Phone: +91 88899 93918
📧 Email: support@sharemarketideas.co


Investor Responsibilities

You Should:

  • Verify the credentials of any research or advisory service provider

  • Review all research content and disclosures carefully before investing

  • Pay only through official payment channels and ask for receipts

  • Ask questions when in doubt—especially for complex or high-risk products

  • Know your rights, including the right to give feedback or discontinue service

  • Report any misleading behavior or fraud to legal authorities or consumer forums

You Should Not:

  • Never transfer funds to a research provider for investing on your behalf

  • Avoid falling for exaggerated claims or promotional hype

  • Don’t subscribe just because of discounts or time-limited offers

  • Never share trading, demat, or banking login details with anyone